Cancellation/ Deposit Policy 

No deposit is needed to book a room When Booked over the phone. 
Bookings can be cancelled up to 1 week(s) before 19:00 on the day of check in free of charge. 
Bookings cancelled less than 1 week(s) before 19:00 on the day of check in will incur a charge of the first nights stay. 

House Policy 

Take aways are not permitted in our guest rooms as the smell is difficult to clear for future guests. Take aways also create stains some of which are extremely difficult to remove and a cleaning charge may apply in this case. 
We are happy for you to use our reception area to eat take aways. 
Between 1st April - 1st oct minimum 2 night stay applies. 
Between Oct - 31st March winter pricing applies no minimum stay. 
Standard Check-in is from 2.30pm (14.30h) until 7.00pm (19.00h). We would kindly request that you let us know as soon as is convenient your intended arrival time. 
Check out is 10.30am:  
Cranborne operates a no-smoking policy, a smoking area is available outside. 
Due to the nature of the building, Cranborne is not really suited to smaller children, so we do not accept children under the age of 16. 
Any damage to, or removal of Cranborne property will be chargeable and must be paid for in full. Replacement will be at current market values for that item. 
Any guest who appears to be under the influence of alcohol or other substance on check in will not be offered accommodation and will have their booking cancelled with no refund. 

Unregistered Guests 

All guests are required to register on arrival. Outside visitors are allowed by prior arrangement. Please ensure that they leave the building by 10pm. The management reserve the right to charge a fee of £35.00 per non-registered guest for any period beyond 10pm. Immediate payment will be required. 


Unfortunately we are unable to accomodate pets in the Guest House. 


Parking is not possible at the property. Parking is available on street nearby and free. There are two car parks nearby and fees apply. 
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